The Bizsure Story

There for you when it matters most

About Us
The needs of Kiwi business owners have changed dramatically in recent years, but the insurance industry hasn’t kept pace.
When you’re running your own business in New Zealand, you’re backing yourself 100%. Your ideas, your passion, and your hard yakka define your success. BizSure was created to give your business the coverage it deserves – simple, affordable, and tailored to your unique needs. So no matter what you do, from Kaitaia to Bluff, we’re right there beside you.

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Our Story

Small business is in our DNA

Our founding team started as small business owners themselves, so they understand the unique challenges of the New Zealand market. We’re committed to supporting your business journey, whether you’re a startup in Auckland or a family business in Dunedin.


BizSure combines the best of both worlds – the personal touch of a local provider with the efficiency of advanced technology. We speak your language, both in business and in tech, offering protection that’s as innovative and hardworking as you are.

100% New Zealand Owned.

We know that in business, sometimes things can go pear-shaped. When you need us most, we’re here to guide, help, and solve. That’s why we’ve raised the bar on service, bringing most of our claims management in-house.
At BizSure, we ensure claims are investigated promptly, with many being decided within 48 hours. This means you can get back to what matters most – running your business and living your life.

Our Vision

To be the most trusted and innovative insurance partner for New Zealand’s small businesses, empowering Kiwi entrepreneurs to thrive in an ever-changing world.

Our Mission

To revolutionise business insurance in New Zealand by combining cutting-edge technology with local expertise, providing tailored, accessible, and transparent coverage that evolves with the needs of Kiwi businesses.

Core Values

  1. Innovation at Heart
    • Continuously push the boundaries of insurtech to simplify and enhance the insurance experience
    • Embrace change and adapt swiftly to emerging business trends and risks
  2. Kiwi-Centric Approach
    • Deeply understand and cater to the unique needs of New Zealand businesses
    • Celebrate and support the diversity of Kiwi entrepreneurship
  3. Transparency and Trust
    • Provide clear, jargon-free information and pricing
    • Build lasting relationships based on honesty and reliability
  4. Empowerment Through Education
    • Equip business owners with the knowledge to make informed decisions
    • Promote financial literacy and risk management skills
  5. Exceptional Service
    • Deliver prompt, empathetic, and effective support at every touchpoint
    • Continuously improve based on customer feedback and needs

Long Term Goals

  1. Market Leadership
    • Become the #1 choice for small business insurance in New Zealand by 2028
    • Achieve a 40% market share in the SME insurance sector
  2. Technological Excellence
    • Develop AI-driven risk assessment tools tailored for the NZ market by 2026
    • Launch a fully integrated, real-time policy management platform by 2026
  3. Customer Success
    • Maintain a customer satisfaction rate of over 95%
    • Achieve a Net Promoter Score (NPS) of 70+ by 2027
  4. Product Innovation
    • Introduce at least two new industry-specific insurance products annually
    • Develop a blockchain-based claims processing system by 2028
  5. Community Impact
    • Establish the BizSure Entrepreneur Fund to support 100 startup businesses annually by 2026
    • Reduce the underinsurance rate among NZ small businesses by 30% by 2029
  6. Sustainability
    • Achieve carbon neutrality in our operations by 2028
    • Implement a sustainability scoring system for insured businesses by 2031

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