Case Studies

Real stories from New Zealand businesses we've helped protect. See how our tailored insurance solutions deliver real results.

$2M+
Claim Paid for Manufacturing Client
35%
Average Savings Achieved
14 Days
Average Claim Processing
20+
Industries Served

Our Success Stories

Every business has unique risks. See how we've helped NZ businesses across different industries find the right coverage.

Construction

Auckland Commercial Developments

Auckland

Situation

Large-scale commercial construction company facing complex liability risks on a multi-story office development in the CBD. Previous insurer was withdrawing from the NZ construction market.

Challenge

Securing comprehensive cover including contract works, public liability, and professional indemnity while managing cost pressures on a tight project budget.

Solution

We arranged a tailored package combining contract works, public liability, professional indemnity, and workers' compensation. We negotiated terms with three competing insurers to secure competitive pricing.

Results

  • 35% savings on annual premiums
  • Additional $2M contract works cover included
  • 24/7 claims support line established
  • Risk management site visits quarterly
"BizSure saved us significant money and the claims support has been exceptional. When we had a minor site incident, they handled everything."
— Operations Director, Auckland Commercial Developments
Hospitality

Wellington Hospitality Group

Wellington

Situation

Owner of three restaurants and two bars in the Wellington CBD, recovering from pandemic impacts while facing rising insurance costs.

Challenge

Finding affordable cover that protected against fire, theft, business interruption, and public liability without breaking the post-pandemic recovery budget.

Solution

We packaged all policies together, implementing risk mitigation measures like fire alarms and security systems which qualified for multi-policy discounts.

Results

  • 28% reduction in overall insurance costs
  • Business interruption cover increased to 12 months
  • Free risk assessment and staff training
  • Premium funding arranged at 0% interest
"We were facing a 40% premium increase from our previous broker. BizSure found us a better deal and the service has been fantastic."
— Owner, Wellington Hospitality Group
Manufacturing

Hawke's Bay Food Processors

Hawke's Bay

Situation

Medium-sized food manufacturing business expanding operations after investing in new processing equipment.

Challenge

Need for machinery breakdown cover, product liability protection, and business interruption cover following equipment investment.

Solution

We arranged a comprehensive manufacturing package including machinery breakdown, product liability, and extended business interruption cover with a 30% contribution to risk improvements.

Results

  • $850,000 machinery breakdown claim paid within 14 days
  • Business interruption cover matched to equipment replacement timeline
  • Product recall cover added at no extra cost
  • Annual premium savings of $12,000
"When our main processing line failed, BizSure's claims team was on it immediately. We were back up and running within weeks thanks to their quick work."
— Managing Director, Hawke's Bay Food Processors
Professional Services

Christchurch Legal & Accounting

Christchurch

Situation

Accounting firm providing audit services to SMEs, concerned about professional indemnity claims following changes to audit standards.

Challenge

Securing professional indemnity cover with appropriate limits given increased audit liability exposure, at a reasonable premium.

Solution

We negotiated with specialist professional indemnity insurers, demonstrating the firm's strong risk management practices and claims history.

Results

  • Professional indemnity limit increased to $5M
  • Premium reduced by 15% from previous year
  • Retroactive cover extended at no additional cost
  • Legal expense cover included
"The team really understands professional risks. They arranged cover that actually protects us where it matters most."
— Senior Partner, Christchurch Legal & Accounting
Transport & Logistics

Northland Freight Solutions

Northland

Situation

Family-owned trucking company operating 15 vehicles across the North Island, struggling with insurance costs and coverage gaps.

Challenge

Fleet insurance with appropriate vehicle values, goods in transit cover, and liability protection for a diverse operation including dangerous goods.

Solution

We restructured the fleet cover, implemented driver training programs to qualify for safety discounts, and arranged goods in transit cover with appropriate limits.

Results

  • Annual fleet premium reduced by $18,000
  • Goods in transit cover increased to $100,000 per vehicle
  • Dangerous goods certification assistance provided
  • Driver safety program implemented
"Previous insurers didn't understand our business. BizSure got us proper cover at a better price - and they actually answer the phone."
— Fleet Manager, Northland Freight Solutions
Technology

Auckland SaaS Startup

Auckland

Situation

Growing tech startup with 25 employees, securing their first significant investment round.

Challenge

Directors and officers liability, cyber insurance, and professional indemnity required to satisfy investor due diligence.

Solution

We arranged a comprehensive tech package including D&O cover, cyber liability, and professional indemnity, working with insurers familiar with startups.

Results

  • D&O cover satisfied investor requirements
  • Cyber insurance with breach response included
  • Revenue protection cover added
  • Smooth claims process established
"Investor due diligence was smooth thanks to BizSure. They understood what VCs look for and sorted everything quickly."
— CEO, Auckland SaaS Startup
Agriculture

Waikato Dairy & Crop Farm

Waikato

Situation

Mixed farming operation with 400 cows and 200 hectares of maize, looking to consolidate insurance and reduce costs.

Challenge

Coordinating farm property, livestock, machinery, and liability cover from multiple insurers into one efficient program.

Solution

We consolidated all covers into a single farm package with one insurer, implementing farm safety programs that qualified for significant discounts.

Results

  • Three policies consolidated into one
  • Annual savings of $8,500
  • Livestock cover for all 400 cows
  • Machinery breakdown on all farm equipment
"Finally have one number to call for everything. The claims process is straightforward and they understand farming."
— Farm Owner, Waikato Dairy & Crop Farm
Retail

Queenstown Adventure Retail

Queenstown

Situation

Outdoor equipment retailer serving tourists, operating year-round with seasonal peaks.

Challenge

Stock, property, business interruption, and public liability cover with flexibility for seasonal inventory fluctuations.

Solution

We arranged flexible stock cover that adjusts with seasonal needs, plus business interruption cover tied to the tourism season.

Results

  • Flexible stock cover saves $15,000 in off-season
  • Business interruption covers seasonal revenue loss
  • Public liability limit increased for tour operators
  • Theft cover includes店内 and display equipment
"They get retail and they get tourism. The flexibility in our cover has saved us money while keeping us properly protected."
— Store Manager, Queenstown Adventure Retail

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